Did I pick the wrong title? Because we all know customer is king, right? But let me share with you what I think.
Most important asset of any business is it’s human capital. I believe employees are usually undervalued. But we all know that employees are fundamental part of a business. And they are essential for a business to function properly. But unfortunately, mostly the businesses look at their employees as liabilities not as assets.
What we have failed to realize is that when it comes to successfully running a business, it takes dedication of a team, a single person cannot make it all happen. Unless your business is very small, you can’t do it all by yourself and run a successful business, you’ll need plenty of advice and encouragement. So team effort is important. And team effort will come only when your employees are dedicated to work and it will happen if they feel valued and respected.
And employees are important because they are the ones who stand between your product and your customers and ultimately they are the ones who’ll make a promotion fail or succeed. They will develop relationship with your customer and also are the ambassadors of your company. While overworked and dissatisfied employees are less inclined to create a positive customer experience. So it’s important for a business to value it’s employees and make them feel respected.
You can still agree to disagree :). Have your say in comment box.
Do you fail to keep commitments? Or did you ever notice how many people fail to keep commitments? This is a growing problem in our society especially when it comes to beloved politicians and the kind hearted businessmen.
It is said that keeping commitments is the single most important factor in an individual’s success. Without commitments, there’s nothing to work for. Commitment means you have your words and you are ready to take responsibility for what you say. To commit is to solemnly undertake to a certain purpose or a line of conduct. And backing out should be out of question.
But sadly, thats not the case around. People back out of what they say and they don’t even feel sorry for that. And this shows how important commitments are for them. Today my friend and I were supposed to see someone for business purposes. We had to prepare for that. We did. And I won’t go into details but it took us a good amount of time. So we were all set to leave for the meeting and my friend’s phone buzzed- ” I am out of town, we’ll meet up tomorrow.” This message wasted a whole day effort.
We still will meet up tomorrow. But the thing is we should respect others and their time as well. People have plans and they like to move according to the plans, if you don’t. And if we cant stand by what we say, we should rather avoid. And thats better, trust me.
“Ever tried. Ever failed. No matter. Try Again. Fail again. Fail better.”
Dear friend, this is the first and probably the last time I’m writing on this topic. The thing is, so much have been said and there’s no need for another post especially on a blog that just got 400 hits. But still, lets just hope it helps. :)
When we are kids, the idea of failure is presented to us as a nightmare in our lives. So when we are grown up we don’t want to fail in anything we do. But when you learned how to walk, you fell over. Over and over again. May be you hurt yourself sometimes and also cried a little. But you learned to walk finally like you already knew it. Wouldn’t it be great if all us keep up this way of thinking about failures? I vote Yes!
Instead of being too hard on ourselves, after failure, we should rather give ourself a break and think about what we have learned. You might have got a bad grade at school, or your ego keeps tagging you as a loser, or may be you think it’s not normal and you are too old for this stuff. Let me tell you again (I mean you already know it), all the greatest figures in the history failed at some point in time in their lives but they learned and used it in succeeding. Henry Ford put it most eloquently: “Failure is the opportunity to begin again, more intelligently”. You can’t learn if you don’t fail. If you put effort and you fail, celebrate it because you have learned something you wouldn’t have if you succeeded. And if you think you didn’t even put effort, then there must be a reason. Find out that. I mean if I will ask My daughter to major in Biotechnology while she likes Literature, she’s obviously gonna fail.
And most important thing about failure is that it makes you stronger. You are able to handle things that you weren’t able to before. So watch Michael Jordan’s video and Cheer up! Happy failure :)
I dedicate this blog post to all those ‘marketers’ or social media ‘gurus’ who love to write E-books and give them away for free to later claim that they have a ‘giving attitude’.
Giving attitude doesn’t mean you start giving crap to people and expect them to respect you in return for that. I happened to read an E-book today, it wasn’t a very long one though (I like to finish books I once start reading, I know its stupid sometimes but I can’t help it, sorry). And the moment I was finished reading the book, words that came out of my mouth go like ” Thank you blah blah blah for wasting my time”. And then I thought for a moment that she did actually waste my time. But I read her book and thats what she wanted people to do, mission fulfilled? Yes, may be. So what happens now? Now that I’ve read her ‘master piece’, I might not wanna go to her blog again, never read her tweets or even end up unfollowing her. Yah.
So my appeal to you is, if you are a blogger, marketer or a social media guru and you also like to write E-books, please keep few things in mind.
- Do not write an E-book if you don’t know the stuff you are talking about, learn first.
- And if you do know something but you don’t wanna give it away for free, don’t write just for the sake of writing a book.
- Do not copy and paste stuff, people are smart.
- Anything pointless is annoying.
I thinks thats about it.. Did you ever read an E-book that you think wasted your time?
” Small-business innovation is key to moving country forward” says Barack Obama.
Meeting up with some Business people at Lahore Chamber of Commerce today was pretty interesting and motivating. For all of you who don’t know, main aim of the Chamber, it’s to help small and medium size businesses and encourage innovative startups. Why so? Why not help big giants to be stronger? Obviously big companies generally get most of our attention. And success of big companies is also critical to the success of small and medium size businesses. But it’s small and medium businesses that drive a country’s economic growth and create 2 out of 3 jobs in America.
Anyways, purpose of this blog post is not to advocate for SME’s. The thing is, it’s really sad that our youth is running after jobs and nobody seemed to have decided to do something big for their society. And that shows how self-centered we have become as a nation. Obtain a degree, find a job, get married and pass on the selfish nature. Pakistan needs to wake up before it’s too late.
All of us are blessed with wonderful talents and love for something. We just need to figure it out. And trust me, once you do figure that out you won’t even think of anything else. And if each one us starts focusing on to be the best we can be, there could be no better way to contribute to our society. So yes, i would encourage you to follow you heart and start something that you love.
Share with us, what’s the love of your life?
Despite all the headache they cause, social networking sites like Facebook, YouTube and Twitter are here to stay. Today more than 6oo million people, just like you, are on Facebook. Businesses all over the world are utilizing these wonderful communities to interact with their customers and prospectives.
Unfortunately, in Pakistan, businesses are mostly ignoring it or even when they are using it, they are doing it as another one sided marketing tool. :( Where it is all about listening and engaging in conversations.
So we decided to set up an event in the form of Twitter Chat to discuss the potential of Facebook for businesses in Pakistan. We’ll have a discussion first, and then shall be taking questions according to the specific needs of your business.
Come join us, invite your friends and have your say! I’m sure its gonna be a lot of fun as well as a good learning experience.
Please RSVP at http://on.fb.me/chatsmpk
I would really appreciate it if you share this post so that we can have a as many people as possible.
PS: If you are not on Twitter yet, Get on it!
My selection of this topic for today’s post is the result of three ‘busy’ days I spent at college. They kind of sucked.. I don’t know I’m just not able to feel the excitement and cherish my time there despite the fact that its gonna be my last semester. I think I don’t see value in it anymore. If a lecturer will just make us read chapters from books and take quizzes then this is what I can do better if i stay home, grab a cup of coffee and sit in front of my computer.
I’m not saying there’s nothing to learn in college, there certainly are many things. But good colleges cost a lot of money and there are people who cant afford to send their kids to those colleges. I’m now officially against the idea of joining a school or university. If you cannot join an institute that’s totally fine, you can still follow your heart and that also may be for free(thanks to internet). For example, want to become an amazing writer? Connect with your favorite authors online and write everyday. Want to be the next best chef? Put the time in to learn how to cook and start it now. You just have to take the initiative. I really don’t like the idea that anyone who’s been to college is perceived to know better than those who haven’t been there.
I know having a degree from a renowned college sure gives a very good feeling and may also promise you a very good livelihood as well. But its sad how most of the people who are teaching at universities do not have any real life experience. And the teachers who do have some experience are too reluctant to ditch the traditional teaching style. I am now done with 3 and 1/2 years of my ‘professional’ degree and I am not sure if I have superior knowledge to a guy who’s been working since last three years in the field and never went to college. I’m paying to learn and still there is no guarantee whether that would happen or not and that guy is getting paid to learn and certainly will do that. Hmm so I’m just waiting to get over this semester and actually start doing things that will help me make some difference.
Good thing is, I am very cold and I don’t miss things, I just move on. So yes Forman, I’m not gonna miss you.
It might sound a little rude but yes I’m asking you this question. I’ve been reading stories about the good businesses around the globe and also been observing the behavior of local businesses. I know the purpose of a business is to earn profit at the end of the day but sometimes its inevitable to think of human side of the business. And no business is one man show, business people are always looking out for people-clients, employees, partners and sometimes even competitors.
Sadly, most of the local businessmen here are just after making money and exploiting others. They don’t understand the true spirit of running a business. And this may be or could be on the reasons we do not have a multinational organization in Pakistan to the date.
You have to show that you care not just for money but for people. You know well that you are gonna need them to work but the important question here is why the heck would someone like to work with you/for you and not Tom? The answer is because you make it easy for them to do business with you. You are in good books of your employees, customers and your partners. Running a good business requires an attitude of giving and working to increase the size of cake instead of our own slice. Think win-win!
A few days back, in my Business Law class, my teacher shared a story about the start of her professional career as a teacher. It wasn’t something very inspirational or motivating but more like a warning. Well, she told us how her ’employers’ manipulated the fact that she was new to that profession. And she told us that we ‘will’ be taken advantage of at the beginning just because we will be new to the market. That sounds really cruel and unfair.
My question is, why cant we be sincere in our acts and play clean? Why just Rs. 5000 or even less makes us compromise on principles?
I do not believe a good entrepreneur would ever be unjust in his actions and be manipulative. So if you are a good entrepreneur that means you are a good employer and you make your employees feel good about working for you.
Have your say in comment box.